5112 Privacy Policy — Protecting Our Users' Data

1. Information We Collect

When you register and use the 5112 platform, we collect several categories of information to ensure our services function properly and securely:

• Account information: Full name, email address, phone number, date of birth, and encrypted password collected at registration.
• Device & browser information: Device type, operating system, IP address, browser type, and language settings. This information is collected automatically for security and performance optimisation purposes.
• Payment details: Transaction details in MYR (RM), including the payment methods used (e.g. TNG eWallet, FPX) and your deposit and withdrawal history. Full card numbers are never stored on our servers.
• Cookies & tracking: Session cookies, preference cookies, and usage analytics data to improve the platform experience.
• Usage data: Pages visited, session duration, game preferences, and interactions with platform features.

We only collect information that is necessary for the purposes stated in this policy. We do not collect sensitive data such as biometric or health information.

2. How We Use Your Information

Information collected by 5112 is used for the following purposes:

• Process account registrations and verify user identity.
• Enables secure access to the platform and its available services.
• Processing MYR deposit and withdrawal transactions securely and accurately.
• Detect and prevent fraud, unauthorised access, and activities that violate our terms of use.
• Send account-related notifications, transaction alerts, and important service updates.
• Improving platform quality based on usage patterns and user feedback.
• Comply with applicable legal and regulatory obligations.

5112 will not sell or rent your personal information to any third party for marketing purposes without your consent.

3. Cookies & Usage Tracking

The 5112 platform uses cookies to enhance your experience. Cookies are small text files stored on your device when you visit a website. We use several types of cookies:

• Session cookies: Used to keep you logged in during an active session. This cookie is automatically deleted when you close your browser.
• Preference cookies: Saves your language settings and display preferences so you don't need to reconfigure them on every visit.
• Analytics cookies: Help us understand how users interact with the platform so we can continue to improve it.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the 5112 platform and your overall user experience.

4. Data Storage & Security

5112 takes appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our key security measures include:

• Data encryption in transit using industry-standard security protocols.
• Passwords are stored in hashed form — we never store your password as plain text.
• Access to user data is restricted to staff who require it to carry out their responsibilities only.
• Regular security audits of platform systems and infrastructure.

Your data is retained for as long as your account remains active, or as long as necessary to fulfil the purposes outlined in this policy and to meet our legal obligations. Once an account is closed and the mandatory retention period has lapsed, data that is no longer required will be deleted or anonymised.

Sharing with Third Parties

5112 may share user information with trusted third parties in limited circumstances: payment processors that help handle MYR transactions, technical service providers that support platform operations, and authorities when required by law. All third parties are bound by confidentiality agreements and are not permitted to use your data for any other purpose.

5. User Rights & How to Contact Us

Your Personal Data Rights

As a 5112 user, you have the following rights regarding your personal information:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: If your information is inaccurate or incomplete, you can request that we update it. Some details can be updated directly through your account settings.
• Right to Erasure: Under certain circumstances, you may request that we delete your personal information, subject to our legal obligations to retain certain records.

Privacy Policy Updates

5112 reserves the right to update this privacy policy at any time. Users will be notified of any material changes via the platform or their registered account email. Continued use of the platform after changes are published will be considered acceptance of the updated policy.

Contact Our Team

If you have any questions, concerns, or wish to exercise your data privacy rights, please reach out to the 5112 support team at: [email protected]

You may also check our FAQ us for answers to frequently asked questions about your account and privacy.